Refund Policy

Return & Refund Policy

Thanks for shopping at ​Oil Well.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have ​30 calendar days to return an item from the date you received it.  It is not necessary that you send back the product, but we will ask certain quality questions in regard to your potential return when contacted.

Once we receive your request for a return, we will determine if you are eligible to receive a store credit or a refund of your money.  We will notify you that we have received your request. We will immediately notify you on the status of your refund after investigating the matter.

If your refund is approved, we will initiate a refund to your credit card (or original method of payment) or issue a store credit.

You will receive the credit within a 7 business days of approval, depending on your card issuer’s policies.

You will be responsible for paying for your own shipping costs for returning your item if that is deemed necessary. Shipping costs are non​refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

If you have any questions on how to return your item to us, contact us.